Policies

The vacation year at Twin Anchors is broken up into three seasons –  Low, Mid and Peak. All are colour coded on our calendars. Once you’ve decided when you’d like to depart, book early to avoid disappointment. Remember, we will hold a houseboat for up to 10 days without obligation.

 

LOW SEASON

May 1 – June 6, 2018
September 2 – October 15, 2018

MID SEASON

June 7 – July 4, 2018
August 19 – September 1, 2018

PEAK SEASON

July 5 – August 18, 2018

AGE RESTRICTIONS

The person making the reservation and the two captains must be at
least 19 years of age with valid drivers’ licences.

DEPOSIT

Your deposit of $500 ($1500 for CruiseCraft 5 & 6) is required to confirm your reservation. The deposit is applied to the charter fee. Please see CHANGE/CANCELLATION PARAGRAPH for additional details. Deposits can be paid by credit card or by mailing a money order.

CHARTER PAYMENT

OPTION A: The full balance of your charter is due 120 days prior to departure date.

OPTION B: The balance (less deposit) can be paid in 4 equal monthly installments starting
120 days prior to departure for an additional 5% administration fee.
(120 days/ 90 days/ 60 days/ 30 days).

CHANGE / CANCELLATION

A $100 fee will be charged if you change your reservation 1–6 days after booking.

Your deposit of $500 ($1500 for CruiseCraft 5 & 6) will be retained by Twin Anchors if you cancel or change a reservation 6 days after booking or 119 days before departure.

Full charter fee (PAYMENT OPTIONS A & B) will be retained by Twin Anchors if you cancel your reservation less than 120 days prior to departure.

• We offer a policy (additional cost) which will ensure you get a full refund in case of accident, and/or medical reasons. For further details please call our office at 1-800-663-4026.

INSURANCE BUY-DOWN

Payment of $28/day will reduce the amount of damage deposit required. If the payment is not made, we require the applicable damage deposit to be placed on a credit card as indicated below:

With Buy-Down Without Buy-Down
Cruiser $2500 $5000
CruiseCraft  1/2 $2500 $5000
CruiseCraft 3 $4000 $8000
CruiseCraft 4 $4500 $9000
CruiseCraft 5/6 $6000 $12000

SECURITY DEPOSIT

See above chart for applicable security deposit. This deposit will be  applied to any outstanding charges including lost or damaged items, late returns, excessively unclean boats, or damage resulting from negligent operation or activity on the houseboat. Deposit must be placed on the Captain’s credit card.

PETS

Please inquire about our pet policy with our reservations staff. 1.800.663.4026

COMPLIMENTARY SERVICES

Propane, porter service, boat launch and park permits are included in the charter fee.

ADDITIONAL EXPENSES

Fuel and septic pump-out are the only additional expenses and are paid at the end of a charter.

CONTACT

Twin Anchors Houseboats

NEW MARINA LOCATION!
200 Old Town Road West, Sicamous, BC

PO Box 318, Sicamous, BC, V0E 2V0
Tel: 1-800-663-4026
Fax: (250) 836-4824
Email:houseboats@twinanchors.com