Policies

The vacation year at Twin Anchors is broken up into three seasons –  Low, Mid and Peak. All are colour coded on our calendars. Once you’ve decided when you’d like to depart, book early to avoid disappointment. Remember, we will hold a houseboat for up to 10 days without obligation.

 

LOW SEASON

May 1 – June 8, 2017
September 3 – October 31, 2017

MID SEASON

June 8 – July 6, 2017
August 21 – September 3, 2017

PEAK SEASON

July 6 – August 21, 2017

AGE RESTRICTIONS

The person making the reservation and the two captains must be at
least 19 years of age with valid drivers’ licences.

DEPOSIT

A deposit of $500 is required to confirm your reservation on a Cruiser, CruiseCraft 1, 2, 3 and 4 houseboats. The CruiseCraft 5 & 6 require an initial deposit of $1500. Your deposit is applied to the charter fee and is required within 10 days after making your reservation. You can pay your deposit by credit card or mail a money order.

CHARTER PAYMENT

OPTION A: The full balance of your charter is due 120 days prior to departure date.

OPTION B: The balance (less deposit) can be paid in 4 equal monthly installments starting
120 days prior to departure for an additional 5% administration fee.
(120 days/ 90 days/ 60 days/ 30 days).

CANCELLATION

A $100 fee will be charged if you cancel or change your reservation 1–6 days after booking.
Your deposit of $500 will be retained if you cancel or change a reservation 6 days after booking and at least 119 days before departure.
Full charter fee (PAYMENT OPTIONS A & B) will be retained if you cancel your reservation less than 120 days prior to departure.

INSURANCE BUY-DOWN

Payment of $28/day will reduce the amount of damage deposit required. If the payment is not made, we require the applicable damage deposit to be placed on a credit card as indicated below:

With Buy-Down Without Buy-Down
Cruiser $2500 $5000
CruiseCraft  1/2 $2500 $5000
CruiseCraft 3 $4000 $8000
CruiseCraft 4 $4500 $9000
CruiseCraft 5/6 $6000 $12000

SECURITY DEPOSIT

See above chart for applicable security deposit. This deposit will be  applied to any outstanding charges including lost or damaged items, late returns, excessively unclean boats, or damage resulting from negligent operation or activity on the houseboat. Deposit must be placed on the Captain’s credit card.

PETS

Please inquire about our pet policy with our reservations staff. 1.800.663.4026

COMPLIMENTARY SERVICES

Propane, porter service, boat launch and park permits are included in the charter fee.

ADDITIONAL EXPENSES

Fuel and septic pump-out are the only additional expenses and are paid at the end of a charter.

CONTACT

Twin Anchors Houseboats

NEW MARINA LOCATION SPRING 2017!
200 Old Town Road West, Sicamous, BC

PO Box 318, Sicamous, BC, V0E 2V0
Tel: 1-800-663-4026
Fax: (250) 836-4824
Email:houseboats@twinanchors.com